OPEN for Curbside Pick up ONLY: Monday to Saturday HOURS: 10 am until 3 pm.
*We would like to thank all our loyal customers for your patients and continued support over the last year during Covid-19. Due to the stay at home order we are unable to allow any customers into our stores. We are offering Curbside pickup for all your essential pool & spa Supplies. So please be patient and form a line outside while keeping social distances until we are able to serve you.
~Curbside Pre-Order ~ We ask that you please call ahead to pre-order if possible, to make it easier on our staff and minimize your wait times for pick ups during this extremely busy time of year. Guelph (519) 767-1253 Fergus (226) 383-5100
~Water Testing ~ We are working on a safe way for you and our staff to be able to test your pool water. So please be patient as we figure this one out. If you must bring a sample to be tested you will need to pour your sample into a cup that our staff will be holding & wait patiently outside for your test results. Please note: Under these circumstances we may have to ask you to return for your results or we will call you back at a later time. As long as, you have given us the proper contact information. *We do have Chlorine/Bromine & Salt test strips for you to safely test your water at home as well.
~Chlorine Refills ~ We are refilling chlorine jugs. We ask that you leave your jugs in your vehicle, line up to pay and notify staff on how many and what size jugs you have to refill. They will then direct you around back when it is safe!
~Service Calls ~ Our service crews will continue to provide essential pool service to our customers under strict safety protocols. I.e. pool openings, spa service, repairs, installations and supplying essential pool & spa supplies while meeting the residential, community health and public safety Covid-19 requirements. If you have a scheduled service call or pool opening booked with us we will be in touch personally to relay the requirements to ensure both you the customer and our staff are following the Covid-19 guidelines.
Please keep checking back to see updated information.
If you require service, advice regarding equipment, have questions regarding currently booked service. Please call the store at GUELPH (519) 767-1253 or FERGUS (226) 383-5100 & leave a detailed message as to what you are in need of and we will call you back to make arrangements for your service requests.
Thank you for your understanding during these uncertain times and we look forward to seeing you back in our stores! Thank you, Westmount Pool & Spa